Cultivating your gardening journey with care—just like we nurture every plant in our collection.
About Our Products
Q: What types of plants does Grovelet Store specialize in?
A: We specialize in hardy perennials, pollinator-friendly plants, and heirloom varieties including Actaea, Baptisia, Asclepias, and Astrantia. Our collection focuses on non-GMO plants that create sustainable ecosystems.
Q: Are your plants suitable for beginner gardeners?
A: Absolutely! We include detailed planting instructions with every order and select varieties like Agastache and Amsonia that balance beauty with resilience. Our gardener support team is always happy to advise.
Ordering & Account
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure global transactions.
Q: Can I modify my order after placement?
A: Orders enter our processing system quickly. Please email [email protected] within 2 hours of ordering with your request—we’ll accommodate changes whenever possible.
Shipping & Delivery
Q: What are your shipping options and timelines?
A: We offer two careful delivery methods:
• Standard Shipping ($12.95): Via DHL/FedEx, arrives 10-15 days after processing
• Free Shipping: For orders over $50 via EMS (15-25 days)
All orders require 1-2 business days for our gardening team to prepare with care.
• Standard Shipping ($12.95): Via DHL/FedEx, arrives 10-15 days after processing
• Free Shipping: For orders over $50 via EMS (15-25 days)
All orders require 1-2 business days for our gardening team to prepare with care.
Q: Why don’t you ship to certain areas?
A: To ensure plant health, we avoid shipping to regions with extreme climates or where customs restrictions might delay perishable goods. We’re continually expanding our delivery network.
Returns & Plant Care
Q: What if my plants arrive damaged?
A: Contact us within 15 days of delivery at [email protected]. We’ll replace compromised plants or refund affected items, and our master gardeners will provide recovery advice.
Q: My Asclepias isn’t thriving—can you help?
A: We’re as invested in your garden’s success as you are! Email photos and growing conditions to our support team for personalized troubleshooting—even after the return window closes.
Special Requests
Q: Can you accommodate large orders for landscaping projects?
A: Yes! Our team excels at curating bulk orders of perennials like Aronia or themed collections. Contact us in advance at [email protected] for custom solutions.
Q: Do you offer gift packaging?
A: Each order comes beautifully presented with botanical care instructions—perfect for gifting. For special occasions, include your request in the order notes.
Have questions blooming in your mind? Our gardener support team cultivates responses with the same care we give our plants—reach out at [email protected].