Privacy Policy

At Grovelet Store, we believe in nurturing relationships—with both our plants and our customers. Just as we carefully tend to our garden collection, we’re committed to cultivating trust through transparent data practices. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our digital garden at grovelet.com.

The Information We Cultivate

Like selecting the perfect perennial for your garden, we only gather information necessary to help your Grovelet experience flourish:

• Planting Your Order: When you make a purchase, we collect your name, contact details, shipping address, and payment information (processed securely by our trusted partners).
• Garden Visits: We automatically receive technical data including your IP address, browser type, and device information—much like observing which plants attract the most pollinators.
• Seasonal Correspondence: If you subscribe to our newsletter, we’ll collect your email address to send cultivation tips and special offers.
• Customer Care: When you contact our support team, we keep records of our communications to better serve your gardening needs.

How We Tend to Your Data

Your information helps us create a thriving garden community:

• To process your orders and ship plants to your doorstep
• To provide personalized gardening advice based on your purchases
• To improve our website’s layout and product offerings (like determining which Astrantia varieties are most popular)
• To send relevant promotions and seasonal planting guides (only if you’ve opted in)
• To comply with legal requirements and prevent fraudulent activity

Sharing Your Garden’s Bounty

We treat your data like rare heirloom seeds—with care and respect. We only share information when necessary:

• With payment processors (Visa, MasterCard, JCB, PayPal) to complete transactions
• With shipping carriers to deliver your plants
• With service providers who help us maintain our website (under strict confidentiality agreements)
• When required by law or to protect Grovelet Store’s rights

We never sell your personal information to third-party marketers.

Storing Your Data Securely

Like protecting tender seedlings from frost, we implement robust security measures:

• Encryption technology for all sensitive data transfers
• Regular security audits of our systems
• Limited employee access to personal information
• Secure storage on protected servers

We retain your data only as long as needed to serve you or meet legal requirements.

Your Gardening Rights

You have control over your personal information, including the right to:

• Access the data we hold about you
• Correct inaccurate information
• Request deletion of your personal data (where permitted)
• Opt-out of marketing communications
• Restrict or object to certain data processing

Cookie Policy: Our Digital Pollinators

Like bees transferring pollen between flowers, cookies help our website function smoothly:

• Essential Cookies: Necessary for basic functions like adding plants to your cart
• Performance Cookies: Help us understand how gardeners navigate our site
• Functional Cookies: Remember your preferences (like your location for shipping estimates)
• Advertising Cookies: Used sparingly to show relevant plant suggestions

You can manage cookie preferences through your browser settings.

International Transfers

As we ship plants globally (except to certain Asian and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

Policy Updates

Like our plant collection, this policy may grow and change over time. Significant updates will be communicated through our website or email (for active customers).